Standards+of+Excellence+in+Civic+Engagement-+How+public+agencies+can+learn+from+the+community

=Standards of Excellence in Civic Engagement: How Public Agencies Can Learn from the Community, Use what they learn, and Demonstrate that Public Knowledge Matters= = = Foreword..........................................................................................................................................2 Introduction......................................................................................................................................4 **Standard 1:** Collect Public Knowledge...........................................................................................6 **Standard 2:** Use Public Knowledge...............................................................................................8 **Standard 3:** Communicate............................................................................................................10 **Standard 4:** Culture, Norms, Reflexes, and Habits......................................................................12 Appendix A: Standards of Excellence At-A-Glance......................................................................14 Appendix B: Reference Guide.......................................................................................................16

PSBAA – Summary for the Standing Committee on the Foundation Program